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Frequently Asked Questions
What should I bring to the showroom when selecting tile?
- Cabinet Door or Drawer - Woodwork has a substantial influence on the color palette of any room.
- Counter Top - Bringing a chunk or chip of your granite, marble, or man made will save time when selecting your tiles.
- Blueprints/Drawings/Photos - Although not required, these items are helpful, especially when detailed designs are involved.
- Inspiration - Fabric swatches, samples, magazines, paint chips, and other design ideas will help us guide you in finding the perfect tile.
- Budget - We offer a wide variety of products for every price range, knowing your budget allows us to focus on the tiles that fit your allowance so you don't break the bank.
Do you install tile?
- H.Winter and Co. does not install tile, however we would be happy to recommend local, quality tile contractors. You should consult with your installer prior to finalizing your tile selection. They will measure the space and determine quantities needed.
Can I return tile?
- Full boxes of stocked tiles may be returned within 30 days. Non-stocked tiles or special orders may not be returned under any circumstances.
Do you offer materials, tools, or advice?
- Builders, contractors, and do-it-yourselfers can find all the tools for the job at H.Winter and Co. Thinset, grout, hardibacker, and everything you need are kept in stock for your tiling needs.
